TERMS OF SERVICE
The 828 Leadership Group LLC
Last Updated: 11/26/25
Welcome to The 828 Leadership Group LLC (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, coaching services, programs, assessments, digital downloads, and all related content and offerings (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Services immediately.
1. ELIGIBILITY
You must be at least 18 years old to use our Services. By accessing our website or purchasing any Services, you represent that you are legally able to enter into a binding contract.
2. SCOPE OF SERVICES
The 828 Leadership Group LLC provides:
• Coaching services
• Facilitation services
• Group programs
• Workshops and intensives
• Career and leadership assessments
• Digital downloads and educational resources
• Free and paid personal and professional development tools
All Services are provided for educational and informational purposes only.
You acknowledge and agree that:
• We do not provide medical, mental health, psychological, legal, financial, or tax advice
• Coaching is not therapy
• You are fully responsible for your own decisions, actions, and results
3. NO GUARANTEES
You understand and agree that:
• We do not guarantee specific career outcomes, income results, job placement, promotions, business success, or personal transformation
• Results vary based on your effort, follow-through, background, consistency, and circumstances
• Testimonials reflect real client experiences but do not guarantee you will achieve the same results
4. FREE ASSESSMENTS & FREE RESOURCES
We offer free assessments and digital downloads for educational purposes.
You acknowledge that:
• Free resources do not create a coaching relationship
• Results from assessments are informational and not diagnostic
• You are responsible for how you interpret and apply any results
5. PAYMENT TERMS
All prices are listed in U.S. dollars unless otherwise stated.
By purchasing any paid Service, you agree to:
• Pay all fees in full
• Authorize charge authorization on your selected payment method
• Remain responsible for all payments, including recurring or payment plan charges
If you enroll in a payment plan:
• You authorize automatic recurring billing
• Failed payments may result in revoked access or removal from the program
• You remain responsible for the full balance regardless of participation
6. REFUNDS & CANCELLATIONS
Unless otherwise stated in writing on a specific offer page:
• All sales are final
• Coaching services, programs, assessments, and digital products are non-refundable
• Missed sessions are not guaranteed to be rescheduled
• You are responsible for showing up prepared and on time
If a refund policy applies to a specific offer, it will be clearly stated on the checkout page.
7. CLIENT RESPONSIBILITY
You acknowledge and agree that:
• You are solely responsible for your physical, mental, emotional, financial, and professional well-being
• You agree to use your own judgment in implementing any guidance
• You accept full responsibility for your decisions and results
You expressly release The 828 Leadership Group LLC from all liability related to outcomes you experience from using our Services.
8. INTELLECTUAL PROPERTY
All content created by The 828 Leadership Group LLC, including but not limited to:
• Videos
• Worksheets
• Assessments
• Frameworks
• Brand language
• Courses
• Downloads
• Written content
is the exclusive intellectual property of The 828 Leadership Group LLC.
You may not:
• Copy
• Reproduce
• Distribute
• Teach
• Sell
• License
• Repurpose
any materials without written permission.
9. CONFIDENTIALITY & COMMUNITY STANDARDS
When participating in:
• Group coaching
• Live calls
• Private communities
• Messaging platforms
• Workshops
You agree to:
• Maintain confidentiality of other participants
• Not record or distribute sessions
• Not share private community content externally
Harassment, hate speech, bullying, or disruptive behavior will result in immediate removal without refund.
10. TERMINATION
We reserve the right to terminate or restrict access without refund if you:
• Violate these Terms
• Engage in misconduct or harassment
• Misuse or redistribute proprietary materials
• Disrupt the community environment
11. DISCLAIMERS
All Services are provided “as is” and “as available” without warranties of any kind.
We are not responsible for:
• Website interruptions
• Platform downtime
• Technical failures
• Third-party service outages
• Payment processor issues
12. LIMITATION OF LIABILITY
To the fullest extent permitted by Ohio law, The 828 Leadership Group LLC shall not be liable for any:
• Direct damages
• Indirect damages
• Incidental damages
• Consequential damages
• Special damages
arising from your use of the Services.
Our total liability shall not exceed the amount you paid for the specific Service giving rise to the claim.
13. THIRD-PARTY TOOLS & LINKS
We may utilize or link to third-party platforms including:
• Payment processors
• Scheduling software
• Assessment tools
• Community platforms
• Email and marketing systems
We are not responsible for the security, functionality, or data practices of third-party platforms.
14. GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of the State of Ohio, without regard to conflict of law principles.
15. MODIFICATIONS
We reserve the right to update these Terms at any time. Continued use of the Services after updates constitutes your acceptance of the revised Terms.
16. CONTACT INFORMATION
If you have any questions about these Terms, please contact:
The 828 Leadership Group LLC
Email: admin@828leadershipgroup.com
Website:https://www.828leadershipgroup.com